Shipping policy
At Studio Zabo, we are dedicated to ensuring that your art arrives safely and promptly. Our shipping policy outlines the details regarding processing times, shipping methods, and our commitment to free shipping on all orders within the United States.
1. Processing Time
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Orders are typically processed within 3-7 business days. You will receive a confirmation email once your order has been processed and shipped, including tracking information so you can monitor the status of your delivery.
2. Shipping Methods
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We utilize reliable shipping carriers to ensure your artwork arrives safely. The specific carrier and shipping method will be selected based on the size, weight, and value of the artwork. Options may include:
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FedEx
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UPS
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USPS
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Licensed Crating and Freighting Services
3. Delivery Time
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Delivery times may vary depending on your location. Generally, you can expect your order to arrive within 5-10 business days after it has been shipped. Please note that unforeseen circumstances, such as weather conditions or carrier delays, may affect delivery times.
4. Packaging
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Your artwork will be packaged with care to ensure it arrives in pristine condition. We use high-quality materials to protect your art during transit, including protective wrapping, cardboard boxes, and corner guards as needed.
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No International Shipping
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At this time, Studio Zabo does not offer international shipping. All orders must be shipped within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.
7. Order Tracking
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After your order has shipped, you will receive an email containing tracking information. You can use this information to track the status of your shipment through the carrier’s website.
8. Delivery Issues
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If you experience any issues with your delivery, such as a lost or damaged package, please contact us immediately at contact at zaboartstudio@gmail.com. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
9. Contact Information
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If you have any questions regarding our shipping policy, please feel free to reach out:
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Email: zaboartstudio@gmail.com
10. Policy Changes
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Studio Zabo reserves the right to modify this shipping policy at any time. Any changes will be reflected on this page with an updated effective date.
Thank you for choosing us. We appreciate your business and are committed to providing you with exceptional service!